Reviews For Lerner Black Hill
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Valentine's Day breakfast
I've lived at Black Hill apartments for 5 years. We recently had a Valentine's extravaganza as I would like to call it. Valentine's ... breakfast for the whole community hosted by our dream Team as I call all of everybody that works as a team at our wonderful community. Put out the most elaborate Valentine's breakfast it was decorated so beautiful. I could see that all the residents were having a wonderful time and what a big turnout and a wonderful job our dream Team did holding this event for our residence. You won't find this kindness and caring from very many places anyone would reside and this is definitely the best community I've ever lived in and they always go above and beyond for their residents in all aspects. Kudos I give infinite amount of stars cuz you are stars and to all the residents in our community I was nice to see you all there and laughing and smiling and enjoying the awesome food that was prepared. ??💜💗💚🧡💛🤍💖🥳🧇🍳🍓 Read More about Valentine's Day breakfastBy: Kelly Gohn
Source: Property SiteMaintenance
The maintenance team at our apartment has been outstanding! They recently came a couple times and the process was smooth, ... efficient, and very professional. The staff were friendly, knowledgeable, and respectful, and they made sure everything was done correctly before leaving. We really appreciate their hard work and responsiveness! Read More about MaintenanceBy: Marlow Prado Blankenship Verified Resident
Please quit if you don’t like your job!!
I just had a horrible experience trying to tour. I got the impression (even before he unlocked the door) that he had no desires ... being there. I pride myself on smiling, known for being friendly and warm. But honestly this guy gave me an eerie feeling before he opened his mouth. I’m very surprised because the reviews are stellar for customer service. He NEVER introduced himself, asked for my ID (before knowing what I’d want). So I inquired on what was available, then suddenly there was nothing but ONE apartment available for a tour. That was the final straw for me, i had to walk out. Please guy, if you hate your job, find another line of work because it costs companies money when people like you presented yourself this morning, are the front face. Management, please note, you have a problem. Read More about Please quit if you don’t like your job!!By: Cor Harr Verified Resident
Review
everything is very well planned and organizedBy: Jaswanth Kumar Valluru Verified Resident
Ms
Staff is very professional always have an answer to your question and a solution to any situation the property is always ... clean and The Neighborhood is very friendly. I like learning a black hell it's a real place to call home. Read More about MsBy: Janet Mason Verified Resident
Source: Property SiteAmazing community 😊
I love my community, at Black Hill apartments. We had our Summer splash pool party and what a great event and a big turnout. ... Got to meet new people and see other people that I already knew from our community. There are the most kindest nicest people at Lerner Black Hill apartments. I've been here for 3 years. The team did an awesome job. You must come see the apartments and join our community infinite amount of gold stars!!!!!!!!! 😊 Read More about Amazing community 😊By: Anonymous
Amazing community 😊
I love my community, at Black Hill apartments. We had our Summer splash pool party and what a great event and a big turnout. ... Got to meet new people and see other people that I already knew from our community. There are the most kindest nicest people at Lerner Black Hill apartments. I've been here for 3 years. The team did an awesome job. You must come see the apartments and join our community infinite amount of gold stars!!!!!!!!! 😊 Read More about Amazing community 😊By: Anonymous
Absolute Disappointment
I'm writing this review with regards to parking situation along with the pool pass issue. A recent experience involving my ... courtesy car and parking enforcement at Lerner Black Hill apartments this highlights the complexities and potential pitfalls I faced as a resident.The situation began when my personal vehicle, which held an active virtual parking pass, was sent to a repair shop. During this period, I was provided a courtesy car—a Land Rover and clearly marked as such—to use temporarily. However, unlike my own vehicle, the courtesy car did not have a virtual parking pass linked to it. Crucially, I was not informed about any special parking procedures or restrictions that applied to courtesy vehicles. There was no warning or guidance about how to register or park the car within the apartment complex’s parking system. The lack of communication led to the courtesy car being towed from the premises, resulting in unexpected expenses: $18.68 Uber fare to the retrieval location and the $170 towing fee to get the vehicle out of the towing compound. The towing enforcement, while aimed at maintaining order and preventing unauthorized parking, appears to have been carried out without adequate notice or an appeal process for courtesy cars. This has sparked my frustration, given the financial impact during an already stressful time involving my vehicle repairs. The experience with the courtesy car parking and subsequent towing highlights the need for better communication and policy clarity. While enforcement of parking regulations is necessary, it should not come at the cost of my inconvenience and unexpected financial strain. A balanced approach involving transparent policies, resident education, and flexible procedures for temporary vehicles would enhance the living experience and prevent similar issues in the future. With that said I would like a full reimbursement of the cost of this action as it was in fact not communicated as established policy by the development staff. Read More about Absolute DisappointmentBy: Torrain Gwaltney Verified Resident
Source: Property SiteMy View
Generally the place is going down from 4 years ago. Pets owners are leaving pet pop everywhere on the exterior lawns and ... too much of noise at late nights. Parking is horrible. Unable to get parking ,will have to circle around for extended periods of time especially after 9pm. Hallway carpets need some care especially the elevator landings. Read More about My ViewBy: Andrew Damoah Verified Resident
Live here!
All around, one of the best in Montgomery Co.By: David Whitmore Verified Resident
very happy
Extremely happy with this community and leasing staff.By: Ferewoini Araya Verified Resident
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